RackTop TV: The IT Bottleneck

RackTop TV: The IT Bottleneck

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WHAT’S GOING ON WITH THE IT BOTTLENECK?
Take action to manage the IT bottleneck and control the volume of data your organization generates.
 
Eliminate traditional demands on the help desk by enabling self-service. With our user interface, your staff can manage and interact with their data rather than waiting for help when problems arise – avoiding the dreaded funnel.
 
The business entity of the IT department can still enforce policies and procedures with our model – in fact, they can spend more time doing this and less time helping people with frustrating backup issues. If you aren’t currently managing the ways and means your end users create and distribute copies of potentially sensitive data, your company may be enabling security problems.
 
CHANGING ROLES OF SYS ADMINS
The role of traditional Sys Admins has been moving toward automation and programming – shrinking the talent pool. Basic users on your team should be able to self-service. Our restful API allows the DevOps people on your team to automate workflow for those users – providing a better overall experience and providing opportunities for your team to grow.
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